Netflix Connectivity Issues After Shield TV 8. 0 Update
Can't Connect to Netflix After Shield TV 7. 0 Update: Troubleshooting Guide
The Nvidia Shield TV 7. 0 update has brought a sponsor of new features and improvements to the popular internet device. However, many users have documented experiencing issues attaching to Netflix after installing the update. If you're one particular of those impacted, don't worry, because we've compiled the troubleshooting guide to help you solve the problem.
Stage 1: Check Your Internet Connection
Prior to diving into device-specific troubleshooting, it's essential to verify of which your internet network is stable and working correctly. Ensure of which your Shield TV is connected to a trusted Wi-Fi networking or maybe Ethernet cable television. Try accessing additional streaming services or maybe browsing the web on your Shield TV to validate internet connectivity.
Step 2: Restart Your current Shield TV
Some sort of simple restart can usually resolve slight software glitches the fact that may well interfere with Netflix connectivity. To reboot your Shield TV:
- Press plus hold the power button on the particular remote for about 5 seconds.
- Select " Restart" from the particular power options food list that appears.
- Allow the Shield TV to complete the reboot process.
Step 3: Update The Shield TV
Perhaps if you've recently up-to-date your Shield TV to type 8. 0, checking out for and putting in any available improvements is recommended. Move to Adjustments > System Preferences > About > System Updates to by hand check intended for updates.
Step 4: Clear Netflix Software Information
Corrupted or outdated app files can lead to connectivity issues. Removing the Netflix application files will remove temporary files plus reset the app's configurations:
- Go to Configurations > Applications > Discover All Apps .
- Browse down and pick the Netflix application.
- Choose " Clear Data" from the application selections menu.
Step 5: Re-order the Netflix Software
If clearing the particular Netflix app data doesn't resolve the particular problem, you will try reinstalling typically the app:
- Go to Settings > Applications > Find All Apps .
- Select the Netflix application and choose " Uninstall. "
- Once erased, go to the Google Play Retail outlet and search intended for Netflix.
- Reinstall the Netflix app.
Phase 6: Reset The Shield TV
When all else neglects, resetting your Shield TV to its stock settings may possibly be necessary. This will wipe all information and configurations from your unit, so it's significant to back right up any important files or apps prior to proceeding. To reset your Shield TV:
- Go to Settings > Device Choices > Totally reset .
- Select " Stock Reset" and stick to the on-screen guidelines.
Additional Maintenance Tips:
- Make sure that your Netflix membership is active plus up-to-date.
- Check if Netflix is experiencing any kind of technical difficulties or outages.
- Try connecting to Netflix on some sort of different device or network to separate the problem.
- Contact Netflix customer support regarding further assistance.
By simply following these maintenance steps, you should be able to resolve the Netflix connectivity issue upon your Shield TV 8. 0. In case the problem is persistant after trying most the suggested remedies, it's recommended to contact Nvidia customer support for expert assistance.